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Hot Tub Outlet and Swim Spa Showroom
7620 Tyler Blvd.
Unit 1
Mentor, OH 44060
440-951-7775
Thursday: 10am - 6:00pm Friday: 10am - 6:00pm Saturday: 10am - 6:00pm Sunday: 12noon - 5:00pm Any other times by appointment only.
Northeast Factory Direct - Cleveland, OH
3321 W 140th St
Cleveland, OH 44111
216-941-7727
Monday: 10am - 7:00pm Tuesday: 10am - 7:00pm Wednesday: 10am - 7:00pm Thursday: 10am - 7:00pm Friday: 10am - 7:00pm Saturday: 10am - 6:00pm Sunday: 10am - 5pm Labory Day 2020 (Monday, September 17): 10am - 5pm
Northeast Factory Direct - Euclid, OH
24470 Lakeland Blvd
Euclid, OH 44132
440-942-7945
Monday: 10am - 7:00pm Tuesday: 10am - 7:00pm Wednesday: 10am - 7:00pm Thursday: 10am - 7:00pm Friday: 10am - 7:00pm Saturday: 10am - 6:00pm Sunday: 10am - 5pm Labory Day 2020 (Monday, September 17): 10am - 5pm
Northeast Factory Direct - Macedonia, OH
9009 Freeway Drive
Macedonia, OH 44056
330-436-3960
Monday: 10am - 7:00pm Tuesday: 10am - 7:00pm Wednesday: 10am - 7:00pm Thursday: 10am - 7:00pm Friday: 10am - 7:00pm Saturday: 10am - 6:00pm Sunday: 10am - 5pm Labory Day 2020 (Monday, September 17): 10am - 5pm
Northeast Factory Direct - Clearance Center
14301 Industrial Ave North
Maple Heights, OH 44137
216-903-7260
CLEARANCE STORE HOURS Monday: 10:00 AM – 5:00 PM Tuesday: 10:00 AM – 5:00 PM Wednesday: 10:00 AM – 5:00 PM Thursday: 10:00 AM – 5:00 PM Friday: 10:00 AM – 5:00 PM Saturday: 10:00 AM – 5:00 PM Sunday: 10:00 AM – 5:00 PM Labory Day 2020 (Monday, September 17): 10am - 5pm
Northeast Factory Direct Customer PickUp Warehouse
14301 Industrial Ave N
Maple Heights, OH 44137
This section below pertains to pick up hours Dec 24th (Thurs) - CLOSED ALL STORES AND PICK-UPS Dec 25th (Fri) - CLOSED ALL STORES AND PICK-UPS Dec 26th (Sat) -CLOSED FOR ALL PICK-UPS Dec 27th (Sun) - CLOSED FOR ALL PICK-UPS Dec 28th (Mon) - REGULAR PICK-UP HOURS Dec 29th (Tues) - REGULAR PICK-UP HOURS Dec 30th (Wed) - REGULAR PICK-UP HOURS Dec 31st (Thurs) - REGULAR PICK-UP HOURS Jan 1st (Fri) - CLOSED FOR ALL PICK-UPS Jan 2nd (Sat) - REGULAR PICK-UP HOURS Monday- Friday: 10 AM - 4 PM Saturday 10 AM - 5 PM Sunday – CLOSED
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120 Day Comfort Guarantee!

Northeast Factory Direct Logo

Here at Northeast Factory Direct, we want to ensure that you get the best sleep possible every night. We understand that trying a mattress while at one of our showrooms is not nearly the same as sleeping on a mattress in the comfort of your home nightly. That is why we offer and stand behind our 120 day comfort guarantee with every mattress purchase. This will allow enough time to make sure you have found the correct mattress. Typically, it will take your body at least 30 days to get used to your new mattress and for the mattress to break in. If, anytime within the 31-120 day period, you feel that the best option is to pick out a new mattress, Northeast Factory Direct will allow a one time mattress swap of equal or greater value. If a mattress of higher value is selected, 100% store credit of the original mattress purchase will be applied and the difference is required to be covered by the customer. All mattress reselections are subject to a $99 swap fee. This will cover the delivery and removal service that is provided by Northeast Factory Direct. Thank you for your continued business.



*Backed by our industry leading non-prorated warranty program. Warranty void if mattress does not have proper support for foundation and mattress. Warranty void if mattress has been soiled or damaged. Mattress must have a body impression over 1.5.