If you find a lower advertised price, we'll match that price by refunding you the difference!
How It Works
Here at Northeast Factory Direct, we're committed to offering you a huge selection of high quality, stylish, name brand home furnishings at the lowest possible price. We back this commitment with our unmatched One-Year Best Price Guarantee on furniture and hot tubs.
If you find a lower advertised price in print on the same brand and model within one year of your purchase, we'll match that price by refunding you the difference. This way, you can be confident you're saving time and saving money.
How To Claim
Simply present the original advertisement (not a copy) of the local retail competitor and receive your price match, upon your written request which must be sent to NEFD Price Guarantee Claims, 14301 Industrial Ave N, Maple Heights, OH 44137.
We don't only guarantee our prices against competitors, if our prices drop within one year of your purchase with us, we'll refund you the difference, upon your written request, which must be sent to NEFD Price Guarantee Claims, 14301 Industrial Ave N, Maple Heights, OH 44137.
Terms & Conditions
Valid on advertised furniture and hot tubs from local, brick and mortar, retail competitors having a store within a 50-mile radius of any Northeast Factory Direct location. Excludes clearance items. Said advertisement must be dated within one year of your purchase from Northeast Factory Direct
Internet based furniture and hot tub retailers do not qualify
Price matching is valid only on identical models and manufacturers
Northeast Factory Direct reserves the right to verify the manufacturer and model of other local retailers' advertised items
Floor models, discontinued items, items “sold as is” and closeouts do not qualify
Customer must provide original print advertisement when making purchase. Copies will not be accepted
If advertisement is not dated, Northeast Factory Direct reserves the right to verify current price
Price match guarantee cannot be used more than once for the same items, or on the same sales order