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Price Guarantee

One-Year Best Price Guarantee!

If you find a lower advertised price, we'll match that price by refunding you the difference!

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Customer accepting a deal

How It Works

Here at Northeast Factory Direct, we're committed to offering you a huge selection of high quality, stylish, name brand home furnishings at the lowest possible price. We back this commitment with our unmatched One-Year Best Price Guarantee on furniture and hot tubs.

If you find a lower advertised price in print on the same brand and model within one year of your purchase, we'll match that price by refunding you the difference. This way, you can be confident you're saving time and saving money.

How To Claim

Simply present the original advertisement (not a copy) of the local retail competitor and receive your price match, upon your written request which must be sent to NEFD Price Guarantee Claims, 14301 Industrial Ave N, Maple Heights, OH 44137.

We don't only guarantee our prices against competitors, if our prices drop within one year of your purchase with us, we'll refund you the difference, upon your written request, which must be sent to NEFD Price Guarantee Claims, 14301 Industrial Ave N, Maple Heights, OH 44137.

Terms & Conditions

  • Valid on advertised furniture and hot tubs from local, brick and mortar, retail competitors having a store within a 50-mile radius of any Northeast Factory Direct location. Excludes clearance items. Said advertisement must be dated within one year of your purchase from Northeast Factory Direct

  • Internet based furniture and hot tub retailers do not qualify

  • Price matching is valid only on identical models and manufacturers

  • Northeast Factory Direct reserves the right to verify the manufacturer and model of other local retailers' advertised items

  • Floor models, discontinued items, items “sold as is” and closeouts do not qualify

  • Customer must provide original print advertisement when making purchase. Copies will not be accepted

  • If advertisement is not dated, Northeast Factory Direct reserves the right to verify current price

  • Price match guarantee cannot be used more than once for the same items, or on the same sales order