Best Price Guarantee
Here at Northeast Factory Direct, we're committed to offering you a huge selection of
high quality, stylish, name brand home furnishings at the lowest possible price.
We back this commitment with our unmatched One-Year Best Price Guarantee on
furniture and hot tubs.
If you find a lower advertised price on the same brand and model within one year of
your purchase, we'll match that price by refunding you the difference.
That way, you can be confident that you're saving time and saving money.
Simply present the advertisement of the local retail competitor and receive your price
match, upon your written request. Which writing must be sent to NEFD Price Guarantee
Claims, 14301 Industrial Ave N, Maple Heights,OH 44137.
We don't only guarantee our prices against competitors. If our prices drop within one
year of your purchase with us, we'll refund you the difference, upon your written request.
Which writing must be sent to NEFD Price Guarantee Claims, 14301 Industrial Ave N,
Maple Heights, OH 44137.
Please be sure to read the following policy information regarding our One-Year Best
Northeast Factory Direct One-Year Best Price Guarantee
- Valid on all brand-name (new and un-returned), advertised furniture and hot tubs from local, brick and mortar retail competitors having a store within a 50 mile radius of any Northeast Factory Direct location. Said advertisement must be dated within one year of your purchase from Northeast Factory Direct
- Guarantee does not extend to seasonal products
- Internet based furniture and hot tubs retailers do not qualify
- Price matching valid only on identical models and manufacturers
- Northeast Factory Direct reserves the right to verify the manufacturer and model number of other local retailers' advertised items
- Floor models, discontinued items, items "sold as is", and closeouts do not qualify
- Customer must provide the original print advertisement when making a claim. Copies will not be accepted
- If advertisement is not dated, Northeast Factory Direct reserves the right to verify current price
- Competitor online pricing subject to verification by Northeast Factory Direct
- Advertisement must originate from a competing retailer within a 50 mile radius of any Northeast Factory Direct location and cannot relate to a liquidation or going-out-of-business sale
- Northeast Factory Direct price matching is offered on in-store transactions only. Price matching is not available for phone or internet orders
- Applies to purchases made after January 1, 2020